Question 1

Where does your chicken come from and how is it made?

Accepted Answer

Our chicken comes from two leading New Zealand suppliers: Brink’s and Tegel. Both of these suppliers are certified halal, and their chickens are hormone-free.

We create our chicken kebab towers using only the breast and thigh meat, which are the most tender and juicy parts of the bird. Our chicken is 100% natural — it is never processed or pre-cooked.

The chicken is marinated in our family recipe and then carefully assembled, piece by piece, into the shape of a ‘tower’ by our trained chef. The tower is cooked, and each cooked layer is thinly sliced and placed into a bain-marie. This ensures the meat is kept at a safe temperature for consumption.

Chicken is always cooked close to our busiest hours to deliver you the freshest and most delicious meals possible.

Question 2

Where does your lamb come from and how is it made?

Accepted Answer

Our lamb is 100% pure and sourced from Affco, one of New Zealand’s leading meat suppliers.

Creating a kebab tower requires skill and precision, and our trained chefs prepare ours fresh every day. We use premium lamb cuts, mince them, and combine the meat with our authentic spice blend. The mince is carefully assembled into layers, forming a ‘tower’, which is then cooked slowly from a raw state.

Once each layer is cooked, the lamb is thinly sliced and placed into a bain-marie, where it is kept at a safe temperature for serving throughout the day. Our lamb kebab towers are cooked fresh daily to give you the best flavor and quality.

Question 3

What type of pita bread do you use?

Accepted Answer

We use a thin, authentic style of pita bread sourced from the local Lebanese bakery Pita House. This traditional bread has been crafted for thousands of years and perfectly complements the fresh ingredients in our kebabs.

Question 4

What are your falafels made of?

Accepted Answer

Our falafels are made with chickpeas, parsley, and a special spice mix — that’s it! Simple, fresh, and delicious.

They are deep-fried in 100% vegetarian oil to create a crispy exterior and a soft, flavorful inside. Our falafels are also gluten-free, dairy-free, and egg-free, making them a great option for vegan and gluten-sensitive customers.

Question 5

Are all your products halal?

Accepted Answer

Yes, all our ingredients are sourced from certified halal suppliers. If you'd like to review our supplier certificates, please feel free to ask a member of our team.

Question 6

How do you ensure food safety and quality?

Accepted Answer

New Zealand has some of the highest food standards in the world, and Kebabs on Queen adheres to these without compromise.

We have been a trusted food retailer for over 20 years and work closely with food and safety consultants to ensure our operations meet the strictest standards. From sourcing ingredients to preparing meals, we take every step to deliver food that is safe, fresh, and of the highest quality to our customers.

Question 7

Do you offer gluten-free or dairy-free options?

Accepted Answer

Yes, we offer gluten-free, dairy-free, and nut-free options across our menu. However, while we take every precaution to minimize cross-contamination, we cannot guarantee with 100% confidence that traces of allergens will not occur. If you have allergies, please let our staff know before ordering.

Question 8

Do you offer vegetarian or vegan options?

Accepted Answer

Absolutely! Our falafel-based dishes are 100% vegan-friendly and packed with flavor. Options include:
Falafel Wrap
Falafel on Rice
Falafel Low Carb
Falafel on Chips

We ensure all falafel dishes are cooked in 100% vegetarian oil, with no cross-contamination with meat products.

Question 9

Can I customize my meal?

Accepted Answer

Yes! Every meal at Kebabs on Queen is made fresh to order. You can:
Choose your favorite sauces (up to three).
Pick from a variety of fresh salads and toppings.
Upgrade your sides or customize your portion size.

Your meal is personalized exactly the way you like it!

Question 10

Do you offer catering for events?

Accepted Answer

Yes! You can book the Kebabs on Queen Food Truck, our fully equipped mobile kitchen, for events with a minimum of 200 guests. Whether it’s a corporate function, festival, or private celebration, we bring restaurant-quality food directly to you.

Question 11

Where can I find your stores?

Accepted Answer

We have multiple locations across New Zealand, including:
Auckland: Queen Street, Newmarket, Onehunga Dressmart
Wellington: Lambton Square Mall, Courtenay Place
Other Locations: Warkworth

Visit our Contact Us page for more details.

FAQ